Responsible Gaming

Responsible gaming on Slotbon at slotbonwin.com means treating gambling strictly as entertainment, not as a way to earn income, solve financial problems, or cope with emotional difficulties. The aim of this page is to help you make conscious, informed decisions about how, when, and how much you play, so that online casino games remain a controlled and enjoyable leisure activity.

Slotbon provides information, technical tools, and access to independent support services to help you manage your play, recognise early signs of risk, and take firm action whenever gambling stops being fun. If you feel that your gambling behaviour is becoming problematic, the Slotbon team will support you with limits, time-outs, self-exclusion options and guidance towards professional, confidential help.

Risk Awareness

Gambling carries financial and psychological risks. For players in the UK, Slotbon at slotbonwin.com operates under a Curaçao eGaming sub-license (Antillephone N.V. 8048/JAZ2023-014) and is not licensed by the UK Gambling Commission. This means that some protections available at UK-licensed sites (such as GamStop integration, UKGC dispute schemes or UK-regulated payment safeguards) do not apply here. You should therefore be especially attentive to how you play, how often you play, and how much you stake.

Warning Signs of Problem Gambling

• Preoccupation with gambling: Frequently thinking about the casino, planning the next session, or replaying previous results, even during work, study or family time.
• Increasing stakes: Raising bet sizes or depositing more money to feel the same excitement, or to chase previous losses.
• Chasing losses: Going back to play immediately after losing, trying to "win it back" instead of accepting the loss as part of the game.
• Loss of control: Playing longer than planned, ignoring self-imposed limits, or finding it difficult to stop even when you want to.
• Financial strain: Using money needed for rent, bills, food or debts; borrowing, selling items or using credit purely to gamble, including crypto purchases.
• Secrecy and guilt: Hiding gambling activity from family or friends, deleting messages, or feeling shame and anxiety after playing.
• Impact on daily life: Reduced performance at work or school, sleep problems, irritability, depression, or conflict with loved ones related to gambling.
• Ignoring legal and banking warnings: Continuing to gamble despite bank blocks, rejected card deposits, or concerns about using offshore and crypto payments.

Self-Assessment Checklist

The following questions are for your personal reflection only. Answer honestly "yes" or "no" to each statement:

• I often gamble longer than I originally planned.
• I sometimes gamble with money that I really cannot afford to lose.
• I have tried to cut down or stop gambling, but found it difficult.
• I gamble to escape problems, stress, loneliness, or negative emotions.
• I sometimes chase my losses, returning to the casino to try to win them back.
• I have hidden my gambling or lied about how much time or money I spend.
• Arguments, work or study problems, or relationship issues have occurred because of my gambling.
• I have borrowed money, used credit cards, or converted crypto specifically to continue gambling.

If you answered "yes" to one or two questions, it is advisable to set stricter limits and monitor your behaviour closely. If you answered "yes" to several questions, you may be at risk of developing a gambling problem and should consider taking a Time-Out, using self-exclusion, and contacting professional support services listed below.

Regional Compliance Note: UK players should be aware that Slotbon is not part of GamStop and is not UKGC-regulated. You remain personally responsible for respecting any UK self-exclusion you may have with other operators and for using independent blocking tools where necessary.

Limits & Tools

Slotbon at slotbonwin.com offers a range of tools designed to help you manage your gambling activity. These tools are effective when you apply them proactively and honestly, based on what you can truly afford and how much time you wish to spend playing.

Deposit Limits (Daily, Weekly, Monthly)

1. Access your account: Log in to Slotbon and go to "My Account".
2. Open the responsible gaming area: Select "Responsible Gaming" or "Limits & Controls" from the account menu.
3. Choose deposit limits: In the "Deposit Limits" section, you can set:
   • a daily limit (maximum amount you can deposit in 24 hours);
   • a weekly limit (maximum over 7 days);
   • a monthly limit (maximum over 30 days).
4. Enter specific amounts: Type realistic amounts in GBP or the equivalent in your chosen currency/crypto that you can comfortably afford to lose. For example, set a daily limit of £20, a weekly limit of £60, and a monthly limit of £250, or lower if needed.
5. Confirm and save: Review your entries carefully and confirm. The system will apply these limits and prevent deposits above the selected thresholds.

Important: Lowering your limits usually takes effect immediately or as soon as technically possible. Increasing or removing limits may be subject to a cooling-off period (for example, 24 hours or more) to protect you from impulsive decisions. For UK players, these protections are applied on a voluntary basis under the Curaçao license and may differ from the stricter rules that apply to UKGC-regulated operators.

Time Spent Limits and Session Timers

Controlling how long you play is as important as controlling how much you deposit.

• Session timers: In the "Responsible Gaming" section, you may activate session timers or reality checks. You can choose intervals (for example, every 30, 60, or 90 minutes) after which a pop-up will show how long you have been playing and your net result (wins/losses), prompting you to take a break or log out.
• Daily time cap: Where available, set a maximum number of hours per day you are willing to play. Once reached, you should log out and not bypass this limit with additional devices or browsers.

Time-Out (Short-Term Breaks of 24 - 72 Hours)

1. Locate Time-Out: In "My Account" > "Responsible Gaming", select the "Time-Out" or "Short Break" option.
2. Select duration: Choose a pause period, for example:
   • 24 hours;
   • 48 hours;
   • 72 hours; or
   • a custom short period where available.
3. Confirm the break: Read the explanation of the consequences (no deposits or play during the Time-Out). Confirm your decision. In some cases you may be asked to re-enter your password or click a confirmation link.
4. During the Time-Out: You will not be able to place bets or deposit funds. Use this time to reflect on your gambling, review your finances, and, if necessary, contact support organisations.

Regional Compliance Note: Time-Out and limit tools on Slotbon are provided under a Curaçao license and are not enforced by the UK Gambling Commission. They apply only to your Slotbon account and do not affect your accounts with other gambling operators.

Self-Exclusion

If you believe that gambling is causing harm or you are unable to control your behaviour even with limits and Time-Outs, you should consider self-exclusion. Self-exclusion is a stronger, longer-term measure designed to help you stop gambling on Slotbon.

How to Apply Self-Exclusion (Step by Step)

1. Sign in and open your profile: Log in to Slotbon at slotbonwin.com and go to "My Account".
2. Find the self-exclusion section: Select "Responsible Gaming" and then click "Self-Exclusion". If you cannot locate it, contact support at support@slotbonwin.com and request guidance.
3. Select the exclusion period: Choose an exclusion duration that matches the seriousness of your situation, for example:
   • Minimum 6 months self-exclusion;
   • 1 year, 2 years, or 5 years;
   • Lifetime self-exclusion if you do not wish to gamble again.
4. Confirm your decision: Carefully read the information about the consequences. You may be asked to tick a confirmation box, type a confirmation phrase (such as "SELF-EXCLUDE" or "CONFIRM"), and press "Submit". This step is designed to ensure that your choice is deliberate.
5. Check confirmation: After submitting your request, you should receive on-screen confirmation and, where available, an e-mail summarising the period of your self-exclusion and its main effects.

Consequences of Self-Exclusion

• Account access: During the self-exclusion period you will not be able to log in to your account or open a new account on Slotbon using the same personal details. Attempts to bypass self-exclusion by using different data undermine its protective purpose and are strongly discouraged.
• Deposits and play: You will be unable to deposit funds or place bets. Slotbon may take technical and reasonable measures to prevent gambling activity from your profile.
• Withdrawals and remaining balance: In line with common industry practice, Slotbon aims to allow withdrawals of any remaining real-money balance, subject to standard verification and anti-fraud checks. Bonus funds and unfinished bonus requirements may be cancelled. Because Slotbon is licensed in Curaçao and not regulated by the UKGC, recovery of funds may be more complex and some UK enforcement options may not be available.
• Irreversibility: Self-exclusion is intended to be binding. Early reactivation is generally not allowed. Requests to shorten or cancel self-exclusion periods are usually refused to protect you.

External Self-Exclusion Schemes

Self-exclusion on Slotbon applies only to your account on slotbonwin.com and does not automatically extend to other casinos or betting sites.

• UK - GamStop: GamStop is the national multi-operator self-exclusion scheme for online gambling in Great Britain. Registering with GamStop can block you from using UKGC-licensed online gambling sites for at least 6 months, 1 year, or 5 years. Slotbon is not part of GamStop because it does not hold a UKGC licence; therefore, GamStop registration will not automatically block access to this site, but it will protect you at participating UK operators.
• Spain - RGIAJ: Spain's Registro General de Interdicciones de Acceso al Juego (RGIAJ) allows residents to exclude themselves from Spanish-licensed gambling services. This scheme does not directly cover Curaçao-licensed sites, but Spanish residents should still use it for enhanced protection within Spain's regulated market.

Regional Compliance Note: For UK residents, the most robust protection is to combine Slotbon's internal tools with national schemes like GamStop and independent blocking software, and to avoid offshore sites altogether if you have chosen to self-exclude from gambling.

Support Resources

Professional, confidential help is available if you or someone close to you is affected by gambling-related harm. The organisations listed below operate independently of Slotbon and provide counselling, information, and support.

Local Support for UK Players

• National Gambling Helpline (GamCare): Call 0808 8020 133 (free from UK landlines and mobiles) or use online chat via gamcare.org.uk. Available 24/7 in English, with support for text relay and accessibility needs.
• NHS Gambling Services: The UK National Health Service offers specialist clinics for problem gambling. Information is available at nhs.uk; speak to your GP or call NHS 111 for advice on accessing local services.
• Young people: Young adults affected by their own or someone else's gambling can access tailored support via organisations endorsed by GamCare and other UK charities.

International Support Organisations

Self-Exclusion Schemes and Blocking Tools

• GamStop (UK): Multi-operator self-exclusion for British online gambling sites. Registration is free and can significantly reduce your access to UKGC-licensed operators. Remember that Slotbon at slotbonwin.com is not part of GamStop.
• RGIAJ (Spain): Spain's national self-exclusion register for regulated gambling, operated under the Dirección General de Ordenación del Juego (DGOJ).
• Gamban: Third-party software that can block access to many gambling websites and apps across devices. It is independent of Slotbon and may require a subscription.
• BetBlocker: A free blocking application that can restrict access to gambling sites. Suitable for adults and can also be configured for child protection.

Family Support Resources

• GamAnon: Support groups for families and friends of people with gambling problems, including meetings in the UK and online resources.
• Gambling Therapy - Family & Friends: Online forums and live support for those affected by another person's gambling.
• Local community services: Many charities and community organisations in the UK offer counselling or group sessions for families dealing with addiction issues.

Confidentiality: The above services are independent, confidential and staffed by trained professionals or peer-support volunteers. Slotbon encourages you to contact them as early as possible; seeking help is a responsible and protected step.

Help for Family

Gambling problems often affect partners, children, parents and friends. If someone close to you may have developed a gambling addiction, your safety and well-being are also important. You are not responsible for their behaviour, but you can encourage them to seek help and protect yourself from financial and emotional harm.

How to Talk to Someone About Their Gambling

• Prepare calmly: Choose a quiet moment, when neither of you is stressed or in the middle of a gambling session. Think about what you want to say and focus on specific behaviours, not on judging the person.
• Use "I" statements: Say "I am worried because..." rather than "You always...". Describe how their gambling affects you, your family, and shared finances.
• Avoid confrontation and blame: Problem gambling is often linked to stress, anxiety or other difficulties. Try to stay calm, listen actively and avoid shouting, threats or insults, which can push the person further into secrecy.
• Encourage practical steps: Suggest setting limits, taking a Time-Out or self-excluding from Slotbon, and contacting specialist support such as GamCare or Gambling Therapy together.

Support for Family Members

• Family support groups: Organisations like GamAnon and Gambling Therapy provide forums, online chats and meetings for family members to share experiences and coping strategies.
• Professional counselling: Consider contacting a psychotherapist, counsellor or GP experienced in addiction and family systems. In the UK, some NHS and charity services specifically support families affected by gambling.
• Financial protection: Where necessary, protect your own finances by separating accounts, monitoring shared cards and seeking independent financial advice. Remember that Slotbon uses payment processing under a Curaçao licence and possibly third parties in Cyprus; reversing transfers or recovering funds may be difficult.
• Emergency help: If you believe there is an immediate risk of self-harm or serious harm to others, contact emergency services or a crisis helpline without delay.

Next steps: Encourage the person to contact a helpline, arrange an appointment with a therapist or GP, and consider using blocking tools and self-exclusion. You may also contact support services yourself to receive guidance on how best to respond.

Operator's Commitment

Slotbon is operated via Slotbon N.V., a company registered in Curaçao and holding a Curaçao eGaming sub-license (Antillephone N.V. 8048/JAZ2023-014). While this is an offshore licence and does not equate to UKGC regulation, Slotbon commits to implementing responsible gaming measures and monitoring behavioural risks within its technical capabilities.

Internal Risk Checks and Behaviour Analysis

• Activity monitoring: The platform may analyse play patterns such as very long sessions, frequent high-value deposits, rapid repeated bets, abrupt changes in stake size, and intensive use of bonuses.
• Loss-chasing detection: Indicators of chasing losses - such as increasing wagers after a sequence of losses or multiple deposits in a short period - may be flagged for review.
• Payment behaviour: Use of multiple payment methods (including crypto and bank cards), repeated declined transactions, or signs of financial distress may also be considered during risk assessments.
• Geo- and jurisdictional awareness: For players residing in the UK, Slotbon recognises that local law and banking practices can restrict gambling payments (for example, card blocking and limitations on certain methods like PayPal or Pay by Phone, which require UKGC-licensed entities). These factors are taken into account when reviewing risk and providing information.

Proactive Warnings and Support

• Warning messages: If risk patterns are detected, Slotbon may display in-session warnings, encourage you to set or reduce limits, or suggest a Time-Out or self-exclusion.
• Contact by support: In cases of sustained high-risk behaviour, the responsible gaming team may contact you via e-mail (for example, at the address registered on your account) to provide information about risks, tools, and support organisations. Communication will be respectful, non-judgmental and focused on your safety.
• Restrictive measures: Where necessary, Slotbon may limit promotional offers, restrict certain payment methods, impose temporary account reviews, or apply self-exclusion in line with internal policies and legal obligations under Curaçao law.

Regional Compliance Note: Because Slotbon is not licensed by the UK Gambling Commission, UK-specific statutory protections (including UKGC-approved alternative dispute resolution, GamStop enforcement and certain financial safeguards) are not guaranteed. Slotbon's responsible gaming measures are provided on a voluntary basis within the framework of its Curaçao licence.

Updates

Responsible gaming standards, technical tools, payment options and regulatory frameworks can change over time. Slotbon therefore reviews this page and its internal procedures regularly to reflect current practices and legal requirements in Curaçao and relevant markets, including the UK.

• E-mail notifications: Where appropriate, important changes affecting how you manage your gambling (for example, major updates to self-exclusion rules or new tools) may be communicated via e-mail to the address registered on your Slotbon account.
• On-site information: Updates may be announced through banners, pop-ups, or messages within "My Account" and the "Responsible Gaming" section on slotbonwin.com.
• Version awareness: You should review this page periodically, especially before making deposits or changing your limits, to ensure you understand the current tools and conditions.

Last updated: 20 January 2026.

Contact & Feedback

If you need assistance with responsible gaming tools, have concerns about your gambling behaviour, or wish to provide feedback on how Slotbon can improve player protection, you can contact the dedicated support team.

• E-mail (Responsible Gaming): support@slotbonwin.com (please include "Responsible Gaming" in the subject line for faster routing). The team aims to respond within approximately 24 hours.
• Telephone: At present, Slotbon does not operate a dedicated responsible gaming telephone line. Please use e-mail and the web feedback form to reach the team, or contact independent helplines listed above for immediate support.

Responsible Gaming Feedback Form

You can use the feedback form on the responsible gaming page of Slotbon to request help, ask questions, or record a self-assessment of your gambling behaviour. A typical form may include:

Name (optional):

E-mail address (used for reply):

Topic: Self-control and limits Time-Out or self-exclusion Concerned about a family member General feedback on responsible gaming

Your message / self-assessment:

I confirm that I am at least 18 years old and consent to Slotbon processing my information for responsible gaming support.

Send request

Information submitted via this form will be handled confidentially and used solely to assist you with responsible gaming matters, in accordance with Slotbon's privacy policy and applicable data protection laws.